Weeker Tees Returns Policy
Weeker Tees is a print to order business and so we ask that our buyers take care when purchasing from us as we have a stringent returns policy.
In the unlikely event that you will want to return your item, please read below to see our returns policy.
WRONG SIZED RETURNS
Though the majority of our shirts are from the same manufacturer each model can have a different idea of sizes. We provide clear and concise measurements here on our sizing page to ensure the buyer orders the right size. We do not reluctantly accept returns for this reason, it is 100% the buyers responsibility to order the correct size for print to order items.
WRONG COLOUR RETURNS
If we have sent you the wrong colour from the shirt you ordered and we were at fault we will accept a return and reship the correct colour upon receipt of the shirt. If you selected the wrong colour during purchasing this is a buyer error and does not warrant a return.
FAULTY ITEM RETURNS
If there is a fault with your item please get in touch with us, where possible take a picture of the fault and email it to us so we can see what is wrong. We are human and sometimes make mistakes, though quite rarely! But if this is the case we will sort a return and turn that frown upside down!
As we offer personalization on a lot of our products we would like to make it very clear that returns and refunds are not available on personalized items, unless there is a genuine fault with the product.
Buyers will pay for return shipping but can be advised on how to keep the costs minimal by contact us. In the case of faulty goods please contact us and we can arrange a shipping label so the cost of our mistake is sorted by us and not the buyer.
All items must be returned unworn, we ensure that every garment we print on as clean all over, we will not accept returns with any odours or stain marks as these cannot be resold. If you return a soiled item we will return it to you by 2nd class post upon contact with no grounds for a refund.
We realise that legally you have 7 days to return any item bought online, that is why we take steps to ensure the last thing you want to do is return your item to Weeker Tees. If you use the website correctly, and know your measurements you cannot really go far wrong!